Cleaner Dryer grows into Inc. 500|5000Written by Duane Ramsey | | firstname.lastname@example.org
Cleaner & Dryer Water and Fire Damage Cleanup and Repair of Toledo has grown so much during the past three years that it made the 2011 Inc. 500|5000 list of fastest growing private companies in America.
The company has experienced 185 percent growth from 2007 to 2010, which ranked it 55th among the top construction companies on the list and 1,503 overall among the top 5,000 firms. It received a letter in July confirming that it made the list publicly announced Aug. 23 by Inc. Magazine.
“We’ve been blessed and humbled to help a lot of customers and we’ve been increasing our market share despite the tough economy,” said Jon Schoen, president of Cleaner & Dryer.
The 30th annual Inc. 500|5000 Conference and Awards Ceremony will be held Sept. 22-24 in Washington, D.C. Schoen said they will be too busy to attend the awards ceremony next month.
The firm sent five crews and trucks loaded with cleaning, drying, dehumidifying and water extraction equipment and supplies to help in the wake of Hurricane Irene. The caravan left Toledo on Aug. 26 and participated in cleanup work in Virginia, New Jersey and New York, Schoen reported from the East Coast on Aug. 29.
“Our focus is to help people after an accident or disaster. We understand we need to be very respectful of the customer in their home when they are healing from a personal loss,” he said.
“We understand the frustration and anxiety our clients endure when faced with emergency and disaster cleanups. We are there to offer some stability and assurance that we will return their property to its pre-loss condition to the best of our ability. Many of our customers say that we leave their homes in better condition than before the disaster,” Schoen said.
The folks at Cleaner & Dryer must be doing things right since they have averaged 42 percent growth for each of the past four years. The firm outgrew its space of 6,500 square feet at its former location on South Avenue two years ago, Schoen said.
Cleaner & Dryer is moving into its new headquarters with 35,000 square feet of space in the former Pella Windows & Doors factory on Angola Road. The firm purchased the facility, which had been vacant for four years, in November.
They started renovating in April and are planning a grand opening Sept. 9.
The firm has handled the construction for the renovation of its new headquarters, Schoen said.
The facility features a new secured lab for cleaning property more efficiently and technically with the latest equipment from Fireline Systems, precision cleaning specialists. The lab includes additional equipment from that supplier to clean electronic items.
The firm has installed a large commercial washer and dryer to clean, dry and remove odors from clothes. It also includes two ozone rooms for treating larger items such as furniture, and 100-plus wooden storage units for storing customers’ property.
Cleaner & Dryer is using the former entrance and showroom for sales and customer service. A new dispatch center for assigning staff to cleanup projects was included.
Schoen said the firm has built men’s and women’s locker rooms with showers for employees and are turning a former sunroom at the front of the building into an exercise room.
Cleaner & Dryer has more than 20 employees with many years combined experience in the disaster cleaning and property restoration industry. The company is a member of the Association of Specialists in Cleaning and Restoration.
“We believe in educating our staff through attendance at national conventions and continuing education courses on water, fire and mold repair. We are proud to say that our technicians are the most knowledgeable in the industry,” Schoen said.
The company’s new headquarters includes a 70-seat auditorium where it will conduct classes in continuing education for its employees and local insurance agents, beginning Sept. 7.
Cleaner & Dryer is a family owned and operated business that started as a home carpet-cleaning service in 1996. The firm got into the restoration end of the business in 1998 and is a full-service general contractor for reconstruction, Schoen said.
Today, the disaster clean-up and restoration company serves hundreds of commercial and residential customers in Northwest Ohio and southeast Michigan.
For more information, visit www.cleaneranddryer.com.