BRIEF CASEWritten by Toledo Free Press Staff Writers | | firstname.lastname@example.org
Stark’s employees earn certification
Ron Rego and Glen Bowen of Stark’s Inc. were recently named Mitsubishi Diamond Designers. According to a news release, the honor is given to engineering firms and design/build contractors with in-house engineering staffs.
To earn the certification, candidates must complete the highest level of design training for Mitsubishi’s City Multi systems, which are HVAC units designed for commercial spaces.
This new certification will allow Rego and Bowen to effectively design variable-refrigerant-flow systems for commercial customers throughout Northwest Ohio, the release said.
Stark’s Inc. is a family-owned company, specializing in plumbing, heating and air conditioning with locations in Bryan, Defiance and Bowling Green.
Libbey Inc. receives service award
Libbey Inc. of Toledo won a Stevie Award for “Best Customer Service Organization” in the 2008 American Business Awards. Libbey was named the winner from among 16 other finalists in its category that included eHarmony, Hyatt Legal Plans (MetLife), Kohl’s and Marriott Vacation Club.
“We are thrilled to have been chosen for such a prestigious award, and this selection re-affirms our commitment to exceptional service. We value our customers and want to make it easy for them to do business with us. Every member of our team is dedicated to make that happen,” said Tate Wilson, customer relations manager at Libbey, a leading manufacturer of glassware and other tabletop products for the foodservice and retail industries.
The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions of organizations and business people worldwide. Awards were presented in more than 40 major categories with more than 2,600 entries from every industry. — Duane Ramsey
Dimech Services earns industry qualification designation
Toledo’s Dimech Services Inc. recently earned a Mechanical Service Contractors of America (MSCA) STAR qualification for surpassing business, HVAC and plumbing service standards set forth by the MSCA. According to a news release, contractors that achieve STAR qualification have verified that they uphold a strict code of business ethics, employ the best trained and most qualified work force, maintain a safety record above the industry average, offer outstanding customer service and focus on continuing education and training for all employees. A third- party review committee set up through the National Inspection, Testing and Certification Corporation determines qualification based on documented proof of criteria submitted by contractors, the release said.